If you have any questions about your online purchases, or need any help with a specific jewellery purchase, please call 08456 808 925 (local call rate) or email us at: customercare@zigzagjewels.com.

We will call you to discuss in detail what you are looking for, and our helpful and knowledgeable staff will help you choose something suitable from our very wide range.

If you wish to return jewellery purchased online:
1. you must write to us to obtain a returns reference number either by post or by email at customercare@zigzagjewels.com,
2. it must be sent to the address specified in our Returns Policy, [goods bought online CANNOT be returned to any of our shops, and shop staff are unable to accept return of online purchases]
3. returns must be made in accordance with our Returns Policy – unworn, in perfect condition & original packaging, with the security tag intact and within 14 days of receipt.

Visit Our Shops

We have four shops, where we have an even wider range available, and where staff can help you in person with your purchase. If you would like to visit any of our shops, you will find a map and contact details by clicking on the relevant location:

Barnes, London SW13,    St Albans, Hertfordshire,    Farnham, Surrey   and   Epsom, Surrey.